Outsourcing Destination Guide

RWANDA

Part of our Sub-series on ICT Africa

2000
Year
60
Pages
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Pages sector overview
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About

Within the ICT-sector, BPO services which have grown with 33% between 2015 and 2020, is expected to be the fastest growing segment in the next decade (Rwanda Development Board). The BPO sector, incl. mostly finance & accounting services as well as contact center services, is projected to reach about USD 125 million in 2020, from USD 30 million in 2015. > Download the guide and read the market analysis.

This Guide presents the market conditions and opportunities as well as companies and organizations active in the outsourcing and shared services sector in Rwanda. The guide will help decision makers to better understand the advantages and conditions in working with Rwandan IT- and business process service providers.

Independent information guide by Deutscher Outsourcing Verband e.V. (German Outsourcing Association) as a joint initiative with DSAA and GIZ.

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Independent non-profit initiative by Deutscher Outsourcing Verband e.V. (German Outsourcing Association), produced by 5com Media (www.outsourcing-marketing.org).

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Contact

Email: office@outsourcing-verband.org

Phone: +49 391 50558231

Contact: Stephan Fricke