Archives: Portfolios

The ICT sector has shown exponential annual growth rates in the period between 2000 and 2015 with over 21% gross value addition (GVA) for Rwanda’s economy.

In comparison, other major sectors, like agriculture, services and industry showed an annual GVA growth rate for the same period of only 5 – 8%. The goal of the government to develop Rwanda into a major digital HUB in Africa seems, measured on the activities and frameworks in place, realistic, however the sector still faces many challenges, especially when compared to other African countries. 

Read the entire ICT sector analysis in the Guide – pages 12 – 25

Georgia is one of the emerging ICT and business process services locations close to the European Union offering a wide range of technology and process knowledge. This Guide presents the market conditions and some of the actors in the outsourcing and shared services sector in Georgia.

As a result we help decision makers better understand the advantages and conditions in working with Georgian IT- and business process service providers.

The Outsourcing Destination Guide Georgia is a joint initiative by the independent German Outsourcing Association and Enterprise Georgia for free global distribution. 

The outsourcing opportunities in the Caribbean are tied to solid and increasingly relevant advantages. With a good IT infrastructure and proximity to big markets, multilingual and well-trained professional services providers are very well positioned to assist in keeping suppliers, customers and markets connected and business processes flowing efficiently. 

We present with the Outsourcing Guide Caribbean a very diverse location, the conditions, opportunities and actors of the outsourcing and shared services sector in the Caribbean area. As a result we help decision makers to better understand the advantages and conditions in working with Caribbean IT- and business process service providers.

The Outsourcing Destination Guide Caribbean joint initiative of Caribbean Export, Caipa and with support of Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, Germany.

Even in the age of the employee market and constant demand for specialized staff, employment in outsourcing and modern business services is steadily growing. It can be safely assumed that the number of 300,000 employees in the BSS industry has already been exceeded.

We present with the Outsourcing Guide Poland 2020 the capabilities and actors of the Polish IT industry. We show case unique solutions invented by Polish industry experts in the form of case studies and project reports. As a result we help decision makers better understand the advantages and conditions in working with Polish IT- service providers.

This guide has been produced as joint initiative with our local partner the Pro Progressio Foundation.

Armenia has a long tradition in industrial computing, electronics, production of semiconductors and software development, due to its role as technology hub already during the times it was part of the Soviet-Union. It has since managed to retain this position in the region due to its competitive technical workforce, while it also provides a favorable investment climate for larger ICT companies and multinationals.

We present with the Outsourcing Guide Armenia the capabilities and actors of the Armenian ICT sector. We allow insights into Armenian technical education and research, into local development center operations and show case applications developed by Armenian ICT experts. As a result we help decision makers better understand the advantages and conditions in working with Armenian ICT service providers.

Independent information guide by German Outsourcing Association in co-operation with UITE and German Business Association Armenia.

Despite several factors needing improvement to maintain or increase the country’s attractiveness for future foreign direct investments (FDI), outsourcing remains a very profitable business in Romania.

We present with the Outsourcing Guide Romania the capabilities and actors of the Romanian ICT sector. Independent information guide by German Outsourcing Association in co-operation with ABSL, ANIS and ClujIT Industry associations and cluster Romania for free global distribution.

One of Bulgaria’s major strengths in the global outsourcing market is the well-developed education system in the areas of electronics, engineering and computer sciences. In 2011 there were more than 64,000 graduates from 53 universities and colleges, of which more than 30,000 graduates potentially suitable for employment within the BPO industry. Among the enrolled 280,000 students in Bulgarian universities, more than 115,000 studied in the fields of IT, Mathematics, Economics and Administration.

We present with the Outsourcing Guide Bulgaria the capabilities and actors of the Bulgarian ICT sector. Independent information guide by German Outsourcing Association in co-operation in co-operation with BOA – Bulgarian Outsourcing Association and BASSCOM – Bulgarian Association of Software Companies.